I help organizations establish, document, and steward internal and digital communications so knowledge endures, standards are clear, and ownership is aligned.
Communications Governance
Establish standards, roles, and decision frameworks that reduce ambiguity and support long-term continuity.
Digital Communications Oversight
Steward CMS platforms, publishing workflows, and information architecture to ensure accuracy, consistency, and durability.
Documentation and Handoffs
Define and maintain documentation systems that preserve institutional memory through staff changes and growth.
Over 20 years working across regulated and complex environments, aligning stakeholders, governing communications systems, and maintaining continuity where ad hoc practices fail.
Methodology informed by Total Quality Management principles.